Site hacked or defaced? Let's get you back online — safely
When your website is defaced, redirecting visitors, or knocked offline, every hour it stays broken costs you customers and trust. Recovery is the emergency response: contain the damage, restore a clean version, and reopen the doors without leaving the attacker a way back in.
First, stop the bleeding
The first priority in an emergency is containment: taking the compromised site offline or into a safe holding state so it stops harming visitors, spreading spam, or damaging your reputation while we work. Then we assess how bad it is and how the attacker got in, so the recovery actually holds instead of collapsing a day later.
Restore clean, remove the backdoors
Where a trustworthy backup exists, restoring from a known-clean version is the fastest path back online. Where it doesn't, we clean the live site directly. Either way we hunt down the backdoors, rogue accounts, and hidden scripts attackers leave behind to regain access — because a site that looks fixed but still has a backdoor isn't recovered at all.
Back online, then harder to hit
Once you're safely live again, we fix the weakness that let it happen and tighten the site so a repeat is much less likely. If you don't already have clean backups and monitoring, this is the moment to add them — recovery is far easier next time when there's a good backup to fall back on and an alert that catches trouble early. Reach us at info@tobex.io if you're dealing with this right now.
What's included
- Rapid triage and containment to stop active harm
- Assessment of how the site was compromised
- Restore from a clean backup where one is available
- Removal of backdoors, rogue accounts, and hidden scripts
- Getting the site verified clean and back online
- Fixing the root cause and adding backups and monitoring
This is part of Cybersecurity — one team runs it alongside the rest of your growth system.
Common questions
How fast can you start?
Recovery is treated as an emergency, so we aim to begin triage quickly rather than queue it behind routine work. Email info@tobex.io with your domain and what you're seeing, and we'll give you a realistic timeline once we've assessed it.
What if I don't have a backup?
It's harder, but not hopeless. Without a clean backup we clean the live site directly and rebuild what's damaged. Part of recovery is making sure you have good backups going forward so next time is simpler.
Is this different from malware removal?
They overlap. Malware Removal focuses on cleaning an infection; Recovery is the wider emergency when a site is defaced, down, or fully compromised and needs to get back online safely. Often we do both together.
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Ready to grow?
Tell us about your business and we'll put together a plan — usually within one business day.