Website Care

Your Website, Kept Fast, Secure, and Online

A website is not "done" at launch — it needs updates, backups, and monitoring to stay fast and safe. Website Care handles all of that for you, so your most important marketing asset is never the thing that breaks at the worst possible moment.

The problem

What one outage really costs

A website isn't 'done' at launch. Software needs updating, threats need watching, and the day something breaks is always the worst possible day — a checkout down for a week, a security warning in Google, a hacked page telling every visitor you can't be relied on. Recovery costs far more than prevention, and the damage to trust outlasts the outage.

Our process

How we actually do the work

1

Onboard

We review your site and hosting, set up monitoring and daily backups, and get your plan live — usually within one business day.

2

Monitor

We watch uptime, SSL, performance and security around the clock, so problems get caught before your customers notice them.

3

Maintain

Routine updates, security scanning, and the quiet ongoing work that keeps a site fast and safe — handled on your plan.

4

Report

Plain monthly reporting on uptime, updates and security — and one real person to reach if anything needs attention.

What's included

Exactly what we do for you

  1. 01Software, platform, and plugin updates
  2. 02Daily backups with fast restore if anything goes wrong
  3. 03Uptime monitoring so downtime is caught immediately
  4. 0424/7 security monitoring and threat alerts
  5. 05Performance tuning to keep pages loading fast
  6. 06Content updates and small changes as you need them
  7. 07A real person to contact when you have a question
The Tobex Standard

Speed, quality and security in every Website Care engagement.

01

Speed

  • Live emergencies handled the same business day
  • Uptime checks catch downtime early
  • Performance tuning keeps pages fast
02

Quality

  • Plain written findings after every audit
  • A real person you can reach
  • A documented response plan
03

Security

  • Hardening, HTTPS and SPF / DKIM / DMARC
  • 24/7 monitoring and threat alerts
  • Daily backups with fast restore
Why we're different

Clear scope. Plain language. No surprises.

Most providers leave your site untouched until it breaks, then charge emergency rates. We do the quiet ongoing work that prevents outages, and give you one real person to reach — not a ticket queue.

Quote-only

Quoted to your scope

Every Website Care engagement is priced to what your business actually needs. Tell us where you are and we’ll send a clear written quote — deliverables, timeline and price — within one business day.

Why Tobex

Why Tobex, not an agency

What typical agencies do
Charge emergency rates once your site goes down
Route you through a ticket queue
Leave software and plugins to rot
Have no backup until you need one
Say "we'll keep an eye on it"
What Tobex does
Monitoring and backups that catch problems before they cost you
Direct access to the team that manages your site
Routine updates, security scanning and health checks
Daily backups and fast restoration when it counts
Clear monthly reporting on uptime, updates and security

Common questions

Uptime monitoring alerts us immediately, and daily backups mean we can restore quickly. Because we host the sites we care for, there's one team accountable — no blame-shifting.

Yes. Routine content updates and small changes are part of Care, so your site keeps up with your business without a new project every time.

Care is built around fast, secure hosting with SSL and daily backups. We'll confirm the exact setup for your site during onboarding.

Usually, yes. We review the site, move it onto secure hosting with backups and monitoring, and bring updates current. From there it is maintained like any site we build — one team accountable for keeping it fast, safe, and online.

Get started

Tell us about your business

No payment now — tell us what you need and we'll send a written quote within one business day.

No payment now. We'll reach out to understand your business, then send a plan.

Got it — thank you.

We've received your details and we'll send your written quote within one business day.

Email us Get a quote